Return Policy

At The Digitpreneur, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.

Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.
  • Products must be unused, in their original packaging, and in the same condition as when you received them.
  • Proof of purchase is required for all returns.

Non-Returnable Items:

  • Gift cards
  • Downloadable software products
  • Custom or personalized items

How to Initiate a Return:

  1. Contact our customer service team at info@thedigitpreneur.com or call us at +(320) 262-1292 to request a return authorization.
  2. Once your return is authorized, you will receive detailed instructions on how to send back the item.
  3. Pack the item securely in its original packaging and include all paperwork, parts, and accessories.

Refunds:

  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:

  • If you need to exchange an item, please follow the return process and place a new order for the replacement item.

Shipping Costs:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • In the case of a defective or incorrect item, we will cover the return shipping costs.

For any questions or further assistance, please contact us at info@thedigitpreneur.com or +(320) 262-1292. Our customer service team is here to help you with any concerns you may have.