Return Policy
At The Digitpreneur, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.
Eligibility for Returns:
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original packaging, and in the same condition as when you received them.
- Proof of purchase is required for all returns.
Non-Returnable Items:
- Gift cards
- Downloadable software products
- Custom or personalized items
How to Initiate a Return:
- Contact our customer service team at info@thedigitpreneur.com or call us at +(320) 262-1292 to request a return authorization.
- Once your return is authorized, you will receive detailed instructions on how to send back the item.
- Pack the item securely in its original packaging and include all paperwork, parts, and accessories.
Refunds:
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:
- If you need to exchange an item, please follow the return process and place a new order for the replacement item.
Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- In the case of a defective or incorrect item, we will cover the return shipping costs.
For any questions or further assistance, please contact us at info@thedigitpreneur.com or +(320) 262-1292. Our customer service team is here to help you with any concerns you may have.